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106 of 110 people found the following review helpful
Slightly Fussy Lid, but the BEST Coffee-Maker I’ve Ever Used, April 23, 2005
This review is from: Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black (Kitchen)
Fussy Lid, but the Best Coffee Maker Ever!, April 23, 2005
Reviewer: R. Wilner (Metro Detroit) – See all my reviews
I wish Amazon had 1/2 stars, because I would have given 4 1/2. I almost gave it a 5 star rating, but the lid may bug some people. I will admit that the lid MUST be placed in a perfect position, but how to do it is no mystery. Clearly etched in the top of the lid are the words “Open” “Close” and “Pour.” If you put the lid on so that the word “Pour” is directly over the spout, it’s no problem. When you go to screw on the lid, just make sure that the word “Pour” starts out over the spout and when it’s closed, it will end up there. No big deal. My guess is, the people who have given negative reviews about the lid were impatient with it.
My reason for buying this coffee-maker was the 12-OUNCE thermal carafe. This was one of the only coffee-makers I saw with a 12oz carafe as opposed to an 8 or 10 ounce. This was a huge selling point for me. As someone who nurses a whole pot a coffee a day, I also was attracted to the fact that I read it keeps coffee hot for so long.
I have had the coffee-maker for over a month now, and I am NOT disappointed! I have not had one single overflow incident and I have had no problems. I suspect that those with overflow problems overfilled the reservoir or didn’t pay attention to how they put the lid on.
One thing I must share with those of you considering this coffee-maker. One day I made a pot of coffee and I forgot about it. The next day, approximately 36 hours later, I remembered I had made coffee the previous day, so I figured I’d pour a cup and microwave it. Microwaving was unnecessary. The coffee came out STEAMING hot. As if I had just made it! I’m sure the more coffee that is in it the hotter it will keep but this was over a day later!
I HIGHLY recommend this product!
PROS
-No heating mechanism. No burnt tasting coffee!
-Once coffee is brewed, the coffee-maker shuts off.
-Coffee stays warm for much longer than the description states
-The carafe stays cool on the outside. I make a pot and just bring it into the living room with me, or to my desk.
-Very aesthetically pleasing design. Looks great in my kitchen.
-A full 12 cup coffee-maker. A rare thing amoung thermal carafe coffee-makers
-LED Clock/Programmable Timer. Auto Seal. Brew Pause Feature. Automatic Shutoff. Available in different colors
-The water level indicator is easy to see
-The beep letting you know the coffee is done is loud (I like that)
CONS
-You do need to pay attention to how to put the lid on, but it isn’t exactly rocket science.
-The digital clock area is tiny. But read the directions and using the timer is a breeze.
-The stainless steel fingerprints easily, but that’s not unusual in a stainless steel appliance.
-The beep letting you know the coffee is done is loud (Some may not like that)
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166 of 178 people found the following review helpful
Carafe is great, but it doesn’t excuse the weaknesses, January 23, 2006
This review is from: Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black (Kitchen)
I’ve owned two of these machines. Here are the details:
First, the carafe is great. I’ve come home after a 10 hour day to find the morning coffee still warm enough and very drinkable. The cap alignment is a bit awkward, but it keeps the coffee hot and fresh. I now have two of them and have used them for this year’s Christmas/New Years gatherings. They kept regular and decaf coffee hot and fresh throughout the evening. I used my replacement “Barista Aroma Grande” machine to brew the coffee then put it into the superior Cuisinart carafes. That is why I gave the product one star.
The downsides include almost everything else:
As a previous reviewer noted, if the carafe is not seated properly, you wake up to a puddle of coffee on your kitchen counter and floor. This happened to me twice.
Consequently, if any of that puddle seeps into the machine from underneath or drips into it from the LED display window, the machine is kaput. This is why out first machine failed.
The water reservoir requires filling the machine from the top. My replacement has a separate container that is easier to manipulate. It is a much neater way to fill the machine.
The red indicator ball on the side of the Cuisinart machine stopped working.
The second machine just stopped working. Like another reviewer noted, when you hit the “on” button, the machine beeped after a minute or so without producing any coffee. This was not a result from an overflow condition, nor a result of a user error – it just stopped working.
Bottom line: look elsewhere for a reliable machine.
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292 of 319 people found the following review helpful
What kind of fool am I, December 23, 2005
This review is from: Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker, Black (Kitchen)
Folks, Let me tell you…. I read all the reviews on this coffee maker before my wife and I decided that; Oh, come on! They must be goofy. How hard can it be to set this coffee pot up correctly to work without spillage; we bought it anyway.
It worked for a week or so and then dumped the coffee all over the counter and on the kitchen floor.
“I must have done something wrong”, said the lady of the house. Ok, I’ll try it, said the man of the house.
It worked… See, all you have to do is.. place the carafe in correctly. Well, I did it for three days and again all over the floor.
I called the company and a sweetie pie with the “Have a nice day” mentality helped me to calm down and told me that perhaps the cover was defective. They will send me another if I would return mine.
Wife said no…. order a whole carafe so we will have two when we get company. So 50 dollars later, I have two carafes.
Wonderful! Now either one will dump the coffee onto the counter after a week or ten days of lulling me into a state of confidence by working fine for 10 days.
We have a great deal of patience, and we also feel that we are smart enough to find the problem. So we stuck with it trying different filter baskets, and soaking the lids before using…
It was many months now, and it decided to dump this morning; all over the counter; all over the floor; grinds and coffee.
The carafe was half filled indicating that it did start out ok and I didn’t misalign anything; but with a mind of its own, it decided that it hated us again today.
So folks, we got two green garbage bags, one inside the other, and dumped that 99.00 + 50.00 more coffee pot in the trash.
It isn’t worth the aggravation.
I tried to find a website for their corporate office, but they haven’t the guts to show any, so this is the only place I could tell you our story.
I kid you not. We should have believed all the negatives in this product review section.
I would have loved to return it to Amazon, but after so much elapsed time, it would not have been fair.
Thank you for listening.
Fred Auerbach
email: fred.auerbach@gmail.com
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